Complaints Policy

At Skin Analytics we strive to provide best in class solutions for patients. We work to exceed our customers’ and partners’ expectations by delivering on our brand vision with innovative and customer focused products and services.
If you’ve been dissatisfied with our service please let us know by contacting us. If it’s possible please let us know what went wrong, what you think should have happened, and what we can do to fix the situation for you.
We will acknowledge your complaint within one working day and will then investigate your complaint and respond back to you with a resolution as quickly as possible. If you’re not satisfied with our resolution you can let us know and we will arrange for an independent review of the resolution.

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