Cookie Policy

Cookies are small files placed onto your computer or mobile phone by certain websites that you visit or e-mails that you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies can be ‘first party’ or ‘third party’ depending on the domain that sets them. We do not currently use any first party cookies. Third party cookies are set by third parties and information is collected and used in accordance with their policies.
First and third-party cookies are either ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user’s device for the period of time specified in those cookies and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user.

Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted. Our platforms use both persistent and session cookies. We have set out clearly in the table below when our cookies expire.

We use the following types of cookies on our platforms:
Analytics Cookies: These Cookies help us understand how you interact with our platforms by providing information such as the areas visited, the time spent on the website, and any issues encountered, such as error messages. These cookies are used to track the use and performance of our website and services. This includes cookies set by Google Analytics and HubSpot.

We keep a record of all the cookies we use on our websites to provide clear information to you and we update this register regularly.

We use Google Analytics to help us understand how our website is being used so we can improve your experience. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, search for Google Analytics Opt Out.

Skin Analytics uses the HubSpot CRM platform. Hubspot is an integrated CRM platform that allows customers to track leads and create better customer experiences. If you allow cookies to be used on the Skin Analytics website, HubSpot will drop the cookies listed in the table listed above.

The HubSpot cookie policy can be found here: https://legal.hubspot.com/cookie-policy
Information on the cookies dropped by HubSpot can be found here: https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser

You may refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this
through your browser’s settings. Please refer to the links below for each browser’s guide on how to turn off or delete cookies.
– Chrome
– Firefox
– Internet Explorer
– Edge
– Safari

Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
If you choose not to allow the use of cookies, some areas of our website may not function properly or be accessible, and you’ll need to accept the use of cookies and provide other cookie-preference information again if you change your mind.

From time to time we may make changes to this Cookie Policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on 29th July 2024.

Contacting us and making a complaint
If you have comments, questions or complaints about or requests relating to this Cookie Policy statement, please contact us using the details on the Contact Us page.