Cookies and other technologies we use

Cookie policy

This Cookie Policy applies to information collected and used by Skin Analytics (“we,” “our” or “us”) when you visit our website. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site, including tools such as web beacons and tracking pixels (all referred to as “cookies”).
You are free to ask us to (or set your browser or operating system settings to) limit certain tracking or to decline cookies in relation to cookies which are not necessary, but by doing so, you may not be able to use certain features on our website.
In certain circumstances, we collect personal information about you through these cookies which may include your IP address, information about the way you use our website, your choice of internet browser, the type of device you’re accessing our website from and where you are in the world. This is in order for us to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. Where any information we collect through cookies qualifies as personal information, this cookie policy together with our online privacy policy applies to the collection and use of such personal information.

What are cookies?

Cookies are small files placed onto your computer or mobile phone by certain websites that you visit or e-mails that you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies can be ‘first party’ or ‘third party’ depending on the domain that sets them. We do not currently use any first party cookies. Third party cookies are set by third parties and information is collected and used in accordance with their policies.
First and third-party cookies are either ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user’s device for the period of time specified in those cookies and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user.
Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted. Our platforms use both persistent and session cookies. We have set out clearly in the table below when our cookies expire.

Cookies we use

We use the following types of cookies on our platforms:
Analytics Cookies: These Cookies help us understand how you interact with our platforms by providing information such as the areas visited, the time spent on the website, and any issues encountered, such as error messages. These cookies are used to track the use and performance of our website and services.

Cookies register

We keep a record of all the cookies we use on our websites to provide clear information to you and we update this register regularly.

Hubspot

Skin Analytics uses the HubSpot CRM platform. Hubspot is an integrated CRM platform that allows customers to track leads and create better customer experiences. If you allow cookies to be used on the Skin Analytics website, HubSpot will drop the cookies listed in the table listed above.
The HubSpot cookie policy can be found here: https://legal.hubspot.com/cookie-policy
Information on the cookies dropped by HubSpot can be found here: https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser

Disabling the use of cookies

You may refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this
through your browser’s settings. Please refer to the links below for each browser’s guide on how to turn off or delete cookies.
– Chrome
– Firefox
– Internet Explorer
– Edge
– Safari
Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
If you choose not to allow the use of cookies, some areas of our website may not function properly or be accessible, and you’ll need to accept the use of cookies and provide other cookie-preference information again if you change your mind.

Changes to cookies policy

From time to time we may make changes to this Cookie Policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on 12th May 2021.
Contacting us and making a complaint
If you have comments, questions or complaints about or requests relating to this Cookie Policy statement, please contact us using the details on the Contact Us page. 

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